For professionals

For GPs

Medicare Mental Health Care Plan and Chronic Disease Management referrals to psychology, OT, speech pathology, and physiotherapy — with structured reporting back to you, not five-page letters.

How to refer

1

Send the referral.

Via HealthLink [VERIFY EDI address] or secure email to info@circlewell.com.au. Attach the MHCP or CDM plan. No specific template required — yours is fine.

2

We acknowledge within two business days.

You receive a Referral Received note: who we’ve matched the patient to (with AHPRA/SPA registration number), the first appointment offered, and when to expect the first update. If we can’t take the referral, we say so in the same window and suggest an alternative.

3

You get a structured note after session 1.

One page: attended, presenting picture in plain words, plan for the next few sessions, anything needed from you. Then updates at the milestones your plan requires — MHCP review points, CDM cycle end.

What you’ll receive back

Two-business-day acknowledgementEvery referral, every time — including the ones we can’t take.
One-page structured updatesSessions attended, currently working on, team involvement, care-plan status, action needed from you. Readable between patients.
MHCP and CDM paperwork done properlyReview letters timed to the plan cycle, not to when someone remembers.
A direct lineNamed clinical lead per discipline. If you want to speak to the treating clinician, you can.

Consent and clinical detail

Updates describe shape and status, not clinical content. We don’t share clinical detail without the patient’s written consent — and we tell them exactly what goes back to you.

Something we can help with?

Send us a referral, or ring our intake coordinator directly on 1300 615 193.